Shipping policy
🚚 Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time & Delivery
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that delivery times may vary depending on your location and external factors such as carrier delays.
Shipping Rates
We offer:
-
Free standard shipping on all U.S. orders
OR - Flat rate shipping calculated at checkout
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing (for international orders)
- Weather or unforeseen circumstances
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered. If this occurs, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, please contact us at:
saintilkim34@icloud.com
We’re committed to getting your Sculpt Her pieces to you as quickly as possible! 💖